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TRANSCRIPT—Program Standards

DAN PETERSEN, PH.D., ASSOCIATE DEAN & PROFESSOR, WASHBURN UNIVERSITY & JOINT CENTER ON VIOLENCE & VICTIM STUDIES: Program standards are really important, I think, for . . . for everyone who works in an agency, but probably most important for those people who manage and direct an agency. They relate to what quality is, how my agency is presented to the public. Here are things that have to do with integrity and consistency, and those are important things for any program to have if they're going to serve the public.