Victim Assistance: Lessons From the Field

This section provides examples of how each of the grantees structured their services to victims of identity theft and fraud and offers guidance to other victim service providers who wish to do the same.

Protecting Victims’ Privacy
Creating Self-Help Materials for Victims
Developing an Intake Process for Case Management
Case Handling and Documentation
Legal/Pro Bono Representation
Training for Victim Service Providers and Allied Professionals
Building Partnerships
Public Awareness and Outreach
Tools/Resources for Victims