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Tools for Victim Services

Tools in this section have been gathered and vetted for usefulness and relevance to a wide range of victim service organizations, including government agencies, community nonprofit agencies, grassroots organizations, child and adult protective services, court-appointed special advocates programs, and children's advocacy centers. After completing the VT–ORG for Victim Services, use the VT–ORG Scoresheet and Action Plan to analyze the results and prioritize the areas of organizational health you identified as challenges. Then, use the resources and research literature in the toolkit to implement strategies to build your capacity as a vicarious trauma-informed organization.

Addressing vicarious trauma in a victim services agency means having good eyes ... knowing what your people are experiencing. Once you're aware of that, you're compelled to do something. It's a no-brainer. It's part of the job. I owe this to not just my agency or my department, but I also owe it to my field. That commitment comes from knowledge. Knowledge, coupled with caring and responsibility, becomes commitment.

—William Petty, Former Director of Victim Services, Austin Police Department

 

Organizational Strategies

 

 

Compendium of Resources

Each of the over 500 listings in the Compendium of Resources includes the resource title, source, and author or developer, as well as a general description identifying the category, discipline, organizational strategy, topic, and CDC code, if applicable. Research literature items include full bibliographical citations.

Blueprint for a Vicarious Trauma-Informed Organization

For a step-by-step guide to strengthening your organization's response to vicarious trauma by using this toolkit, see the Blueprint for a Vicarious Trauma-Informed Organization.