Compensation Protocol: A Guide to Responding to Mass Casualty Incidents
The product of the OVC-funded Mass Casualty Protocol project, this manual examines the role of victim compensation programs during a mass casualty incident and describes a strategy for serving victims, survivors, allied victim professionals, and compensation program staff.
Effects of Traumatic Stress After Mass Violence, Terror, or Disaster
This online article from the National Center for Posttraumatic Stress Disorder (PTSD) describes the emotional, cognitive, physical, and interpersonal reactions that disaster survivors may experience. The article also presents information on risk and protective factors in disaster survivors.
Field Manual for Mental Health and Human Service Workers in Major Disasters
This Field Manual is intended for mental health workers and other human service providers who assist survivors following a disaster. This pocket reference provides the basics of disaster mental health, with numerous specific and practical suggestions for workers.
Helping Victims of Mass Violence and Terrorism: Planning, Response, Recovery, and Resources
This toolkit is designed to help communities prepare for and respond to victims of mass violence and terrorism in the most timely, effective, and compassionate manner possible.
Incidents of Mass Violence
The SAMHSA Disaster Distress Helpline supports survivors, family members, responders, and recovery workers who are affected by incidents of mass violence and other disasters. Information on this webpage includes a list of signs of emotional distress related to incidents of mass violence, details of lockdown notices and other warnings, and additional resources for coping.
Media Coverage of Traumatic Events: Research on Effects
This article discusses the potential impact of viewing news coverage of mass violence and terrorism on adults and children. It concludes with tips on how to address stress symptoms caused by viewing traumatic events.
Mental Health Response to Mass Violence and Terrorism: A Field Guide
This guide is intended for service providers and professionals in the mental health field providing the basics in responding to and assisting victims and families during the aftermath of mass violence and terrorism.
National Mass Violence Victimization Resource Center
The mission of the OVC-funded National Mass Violence Victimization Resource Center is to improve community preparedness and the nation’s capacity to serve victims recovering from mass violence through research, planning, training, technology, and collaboration.
The Center offers a number of tip sheets for Victim Assistance Professionals supporting those affected by mass violence. The Center also provides a Core Compendium for victim service professionals and allied professionals that address Readiness, Response, and Resilience relevant to mass violence incidents.
Complex Homicide Resource for Victim Advocates and Allies
This report may be used as a resource for victim advocates, law enforcement or other allied professionals that participate in existing multidisciplinary teams that respond to homicides, or those that are aiming to create one.
Office of Community Oriented Policing Services: Officer Safety and Wellness
This section of the Office of Community Oriented Policing Services website contains resources on protecting law enforcement personnel from the physical, mental, and emotional health problems associated with the job. Resources on this page include guidance on handling mass casualty incidents.
Preparing for the Unimaginable: How Chiefs Can Safeguard Officer Mental Health Before and After Mass Casualty Events
This publication offers expert advice and practical tips for helping officers to heal emotionally, managing the public, dealing with the media, building relationships with other first responder agencies, and more.
Psychological First Aid for First Responders: Tips for Emergency and Disaster Response Workers
This tip sheet provides first responders with information on how to address people for the first time after a disaster and how to calmly communicate and promote safety.
Psychological First Aid Field Operations Guide
Developed by the National Child Traumatic Stress Network and the National Center for PTSD, Psychological First Aid is an evidence-informed approach for assisting survivors of disaster and terrorism.
SAMHSA Disaster App
This mobile app helps responders focus on people in need by providing resources for any type of traumatic event, including tip sheets; guides for responders, teachers, parents, and caregivers; and a directory of behavioral health service providers in the impacted area. Key preparedness materials are available and information can be shared with others via text message, email, or transfer to a computer for printing.
Tips for Disaster Responders: Preventing and Managing Stress
This tip sheet helps disaster response workers prevent and manage stress. It includes strategies to help responders prepare for their assignment, use stress-reducing precautions during the assignment, and manage stress in the recovery phase of the assignment. This tip sheet is available in Spanish.
Tips for First Responders, 5th Edition (supporting victims with disabilities)
This booklet offers tips that first responders can use during emergencies to support and communicate with people with disabilities. The booklet is divided into sections that focus on older adults and on people with service animals, mobility impairments, autism, multiple chemical sensitivities, cognitive disabilities, and hearing or visual impairments.
The Vicarious Trauma Toolkit
Research shows that vicarious trauma, when left unaddressed, can lead to staff burnout, turnover, stress, and a lesser quality of services for victims. This OVC toolkit offers guidance to help organizations strengthen their ability to address work-related exposure to trauma.
- Develop a comprehensive victim assistance plan for responding to incidents of mass violence, terrorism, natural disasters, and high-profile criminal incidents.
- Bring key partners together to review existing emergency plans, and to initiate or continue the development of a victim assistance plan within a community.
- Establish victim assistance protocols, which can greatly enhance the effectiveness of response and recovery efforts.
- Follow protocols for short- and long-term responses to victims following incidents of mass violence.