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Resources and Support for the Victims in Waukesha, Wisconsin

OVC staff extend our condolences to the families and loved ones of the incident in Waukesha, Wisconsin on Sunday, November 21, 2021 when an individual drove through a parade, killing at least 5 people and injuring more than 40 others.

The following resources may be able to help victims, their families, and the community during this difficult time.

Resources are also available to help victim service providers, law enforcement, first responders, and community and faith leaders responding to this tragedy.

Local Resources

There is a Family Reception Center at Waukesha South. If you are looking for family members and live out of town, please call 2625487122. Counseling services are also available at Waukesha South.

Victim Helplines


VictimConnect is an OVC-funded service that offers confidential assistance to victims of crime. Trained specialists are available to help you locate services in your area, including mental health counseling, legal services, and more. Contact VictimConnect from 8:30 a.m. to 7:30 p.m. eastern time at:

Phone: 855–4–VICTIM (855–484–2846)
Chat: https://chat.victimsofcrime.org/victim-connect
Dial 711 and VictimConnect staff can provide services through an interpreter in more than 200 languages, and to hearing- and speech-impaired individuals.

Disaster Distress Helpline

The Disaster Distress Helpline, funded by the Substance Abuse and Mental Health Services Administration, is a national hotline dedicated to providing year-round disaster crisis counseling.

This 24/7 toll free, multilingual, crisis support service is available to residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters, including incidents of mass violence. Contact the hotline toll free at 800–985–5990.

Victim Compensation

Wisconsin’s Crime Victims' Compensation Program, funded in part through the OVC-administered Crime Victims Fund, may help offset a victim’s financial burden related to funeral, mental health, medical, and other expenses. Following is contact information for this program:

Office of Crime Victim Services
Wisconsin Department of Justice
Phone: 800-446-6564
Email: [email protected]


Date Published: November 22, 2021