U.S. flag

An official website of the United States government, Department of Justice.

Serving More Victims Online and by Phone through the National Sexual Assault Hotline

Award Information

Award #
Funding First Awarded
Total funding (to date)

Description of original award (Fiscal Year 2014, $748,978)

The Vision 21: Using Technology to Expand National and International Access to Victim Services initiative supports projects using technology to interact directly with crime victims, providing support for improved assistance to victims, including information, referrals and online and hotline services.

Through this project, the Rape, Abuse & Incest National Network (RAINN) will increase the staffing capacity of the National Sexual Assault Online Hotline (NSAH) to serve more victims, revise NSAH routing software to ensure all callers unable to connect to local resource connect to the 24/7 call center, conduct a formal audit of the resource directory and database, create and disseminate an application programming interface to allow other organizations and agencies to access the expanded database, and expand current communication and marketing efforts.


Date Created: September 29, 2014