U.S. flag

An official website of the United States government, Department of Justice.

Richard H. Norcross III

2019 Award for Professional Innovation in Victim Services | National Crime Victims’ Service Awards
Watch the tribute video

Richard H. Norcross III | Award for Professional Innovation in Victim Services
Retired Law Enforcement Officer
Keasbey, New Jersey

Richard Norcross and his brother John served Haddon Heights Borough, New Jersey, as law enforcement officers. During an attempt to serve a warrant for child abuse on April 20, 1995, the suspect opened fire on police, killing Patrolman John Norcross and Camden County Detective John McLaughlin, and seriously wounding Detective Richard Norcross. While the crime ended Richard Norcross’ tenure with the Haddon Heights Police Department, he continued his career and became the Intelligence Division Commander for the Camden County Prosecutor’s Office. 

Upon retirement from the prosecutor’s office, Richard Norcross joined CSI Technology Group, a law enforcement computer software company. Subsequently, a county victim-witness coordinator contacted him at CSI and requested help creating a victim portal to replace an outdated notification system. The portal would end up revolutionizing the way prosecutors’ offices and crime victims communicated, making victims feel more connected and better informed, with direct links to victim services and real-time case information. 

Through a password-protected site, victims can file a victim impact statement, communicate with an advocate, and upload receipts, pictures, and documents needed for their restitution requests. Richard Norcross’ dedication and compassion in assisting crime victims, borne of personal experience as a survivor himself, make his technological contributions even more significant. Richard Norcross credits his wife Karen for inspiring his recovery by telling him, “the living have to keep living.” 

In recent years, he has helped thousands of fellow law enforcement officers and victims of crime, noting that his most important personal work is to provide crisis intervention and support on recovery from trauma for police officers and crime victims. 

Richard Norcross has received the prestigious New Jersey Gold Medal of Valor and the Combat Cross and Wounded in Combat Medal. He was the president of the East Coast Gang Investigators Association and served as a policy board member and secretary for the Middle Atlantic-Great Lakes Organized Crime Law Enforcement Network. He is a trustee of the Camden County Detectives Association and a founding member of the Police Intelligence Group of South Jersey.

2019 National Crime Victims' Service Awards Tribute Video

Watch this video to learn more about Richard H. Norcross III, 2019 recipient of the Award for Professional Innovation in Victim Services.