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Resources and Support for the Victims in New Orleans, Louisiana

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We extend our deepest condolences and support to the victims, their families, and those impacted by the attack on Bourbon Street in New Orleans, Louisiana on January 1, 2025.

Below is a list of resources that may provide support during this difficult time.

Resources for victim service providers, law enforcement, first responders, and community and faith leaders responding to this tragedy are also listed.

Local Services

Family Assistance Center

The FBI has opened a centralized location where victims and their loved ones can receive in-person information and assistance. Victims and family members will also be able to recover personal items left at the scene of the attack. Services are available from 11:00 a.m. to 7:00 p.m. (hours subject to change) at St. Martin de Porres Parish School located at:

5621 Elysian Fields Avenue
New Orleans, LA 70122

Visit the FBI website for updates on hours of operation.

Resources for Those Affected

Visit the National Mass Violence Center's Virtual Resiliency Center(link is external) to learn about local services, including mental health and trauma recovery support services, along with other information that may be helpful for victims, survivors, and their loved ones.

Victim Questionnaire

If you were impacted by this attack or otherwise believe that you may be a victim of the attack, please fill out this short FBI form. If you know of someone else who has possibly been victimized by the attack, please encourage them to complete the form themselves.

Victim Helplines

VictimConnect

VictimConnect(link is external) is an OVC-funded service that offers confidential assistance to victims of crime. Trained specialists are available to help you locate services in your area, including mental health counseling, legal services, and more. Contact VictimConnect, Monday-Friday, from 9:00 a.m. to 5:00 p.m. eastern time at:

Disaster Distress Helpline

The Disaster Distress Helpline, funded by the Substance Abuse and Mental Health Services Administration, is a national hotline dedicated to year-round disaster crisis counseling.

This 24/7 toll free, multilingual, crisis support service is available to residents in the United States and its territories experiencing emotional distress related to natural or human-caused disasters. 

Call or text the hotline at 800-985-5990.

988 Suicide and Crisis Lifeline

The 988 Suicide and Crisis Lifeline(link is external) is a source of support available 24/7 to people in crisis, including people experiencing challenging reactions to disasters. Support is available in English or Spanish.

Victim Compensation

Louisiana’s Crime Victims’ Compensation Program(link is external), funded in part through the OVC-administered Crime Victims Fund, may help offset a victim’s financial burden related to funeral, mental health, medical, and other expenses. Following is contact information for this program:

Louisiana Commission on Law Enforcement and Administration of Criminal Justice
Phone: 800-6-VICTIM (888-684-2846)
 

Date Published: January 2, 2025