U.S. flag

An official website of the United States government, Department of Justice.

Resources and Support for the Victims of the Shooting in Collierville, Tennessee


OVC staff extend our condolences to the families and loved ones of the victims of the shooting at a Kroger in Collierville, Tennessee on September 23, 2021.

The following resources may be able to help victims, their families, and the community during this difficult time.

Resources are also available to help victim service providers, law enforcement, first responders, and community and faith leaders responding to this tragedy.

Victim Helplines

VictimConnect

VictimConnect is an OVC-funded service that offers confidential assistance to victims of crime. Trained specialists are available to help you locate services in your area, including mental health counseling, legal services, and more. Contact VictimConnect from 8:30 a.m. to 7:30 p.m. eastern time at:

Phone: 855–4–VICTIM (855–484–2846)
Chat: https://chat.victimsofcrime.org/victim-connect
Dial 711 and VictimConnect staff can provide services through an interpreter in more than 200 languages, and to hearing- and speech-impaired individuals.
 

Disaster Distress Helpline

The Disaster Distress Helpline, funded by the Substance Abuse and Mental Health Services Administration, is a national hotline dedicated to providing year-round disaster crisis counseling.

This 24/7 toll free, multilingual, crisis support service is available to residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters, including incidents of mass violence. Contact the hotline toll free at 800–985–5990.
 

Victim Compensation

Tennessee's Crime Victims' Compensation Program, funded in part through the OVC-administered Crime Victims Fund, may help offset a victim’s financial burden related to funeral, mental health, medical, and other expenses. Following is contact information for this program:

Tennessee Department of Treasury
Claims and Risk Management
Criminal Injuries Compensation
Phone: 866–960–6039
Email: [email protected]

 

Date Created: September 27, 2021