U.S. flag

An official website of the United States government, Department of Justice.

Providing Services to Victims of Fraud: Resources for Victim/Witness Coordinators

NCJ Number
Date Published
July 1998
197 pages
This manual presents materials and guidelines to aid Federal personnel who work with fraud victims the resources they need to develop effective, sensitive, and fraud-specific victim assistance programs and services.
The manual presents effective program service strategies, suggestions to enhance services by Federal personnel to fraud victims, and referrals to outside agencies and programs that provide fraud victims with services or information. Individual sections explain the types, victims, perpetrators, costs, and emotional consequences of fraud and the role of victim-witness coordinators in providing criminal justice-based services to fraud victims. Additional sections explain services for fraud victims, including emotional support and referrals, restitution, asset forfeiture, civil actions and reparation boards and administrative action review committees. Further sections focus on support services to address credit problems and prevent revictimization, the management of cases involving mass victims, and networking for effective service delivery. Sample letters, lists of resource organizations, glossary, appended information on developing a victim impact statement, and sample materials and lists of suggestions to reduce fraud

Date Published: July 1, 1998