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Resources and Support for the Victims in Chicago, Illinois

© Hakan Erenler/Pexels (see reuse policy).

OVC extends our sympathy for the victims, their families, and those impacted by the shooting in the North Lawndale area of Chicago on October 29, 2023.

Below is a list of resources that may provide comfort and support during this difficult time.

Resources for victim service providers, law enforcement, first responders, and community and faith leaders responding to this tragedy are also listed.

Victim Helplines


VictimConnect is an OVC-funded service that offers confidential assistance to victims of crime. Trained specialists are available to help you locate services in your area, including mental health counseling, legal services, and more. Contact VictimConnect, Monday-Friday, from 9:00 a.m. to 5:00 p.m. eastern time at:

Phone or text: 855-4-VICTIM (855-484-2846)
Chat: https://chat.victimsofcrime.org/victim-connect
Dial 711 and VictimConnect staff can provide services through an interpreter in more than 200 languages and to hearing- and speech-impaired individuals.

Disaster Distress Helpline

The Disaster Distress Helpline, funded by the Substance Abuse and Mental Health Services Administration, is a national hotline dedicated to year-round disaster crisis counseling.

This 24/7 toll free, multilingual, crisis support service is available to residents in the United States and its territories experiencing emotional distress related to natural or human-caused disasters, including incidents of mass violence. Call or text the hotline at 800-985-5990.

988 Suicide and Crisis Lifeline

The 988 Suicide and Crisis Lifeline is a source of support available 24/7 to people in crisis, including people experiencing challenging reactions to disasters. Support is available in English or Spanish.

Phone or text: 988
Chat: https://988lifeline.org/chat

Victim Compensation

The Illinois Crime Victims’ Compensation Program, funded in part by OVC, may help offset a victim’s financial burden related to funeral, mental health, medical, and other expenses. Contact information for this program is:

Office of the Illinois Attorney General
Crime Victims Services Bureau
Phone: 800-228-3368
Start a Crime Victim Compensation Application Online


Date Published: November 2, 2023