Frequently Asked Questions
The "National" search option allows you to search for programs that provide services to every state. Use the "State" search filter to select the "National" search option.
The "National" search option allows you to search for programs that provide services to every state. Use the "State" search filter to select the "National" search option.
If you are searching for a service or type of victimization or service that is not listed, please consult the Glossary for a definition of terms to help target your search. Read the "How do I narrow my search results?" below.
Organizations may offer services that are not captured in the Directory. You may wish to contact one or more programs directly about the services they offer. They may also be able to refer you to an appropriate service provider.
For further assistance, contact the OVC Response Center at:
- Phone: 800-851-3420 or 202-836-6998 (TTY 301-240-6310)
- Email: askovc@ncjrs.gov
If you are searching for a service or type of victimization or service that is not listed, please consult the Glossary for a definition of terms to help target your search. Read the "How do I narrow my search results?" below.
Organizations may offer services that are not captured in the Directory. You may wish to contact one or more programs directly about the services they offer. They may also be able to refer you to an appropriate service provider.
For further assistance, contact the OVC Response Center at:
- Phone: 800-851-3420 or 202-836-6998 (TTY 301-240-6310)
- Email: askovc@ncjrs.gov
Use the search filters to narrow your search results. Use multiple filters and conduct a keyword search to search by ZIP Code, city, etc.
Organizations may offer services that are not captured in the Directory. You may wish to contact one or more programs directly about the services they offer. They may also be able to refer you to an appropriate service provider.
If you cannot find what you are looking for, we recommend contacting the OVC-sponsored VictimConnect Resource Center which provides victims of crime with confidential referrals. Contact VictimConnect by phone or text at 855-484-2846 or online chat.
Use the search filters to narrow your search results. Use multiple filters and conduct a keyword search to search by ZIP Code, city, etc.
Organizations may offer services that are not captured in the Directory. You may wish to contact one or more programs directly about the services they offer. They may also be able to refer you to an appropriate service provider.
If you cannot find what you are looking for, we recommend contacting the OVC-sponsored VictimConnect Resource Center which provides victims of crime with confidential referrals. Contact VictimConnect by phone or text at 855-484-2846 or online chat.
Notice
Before submitting your organization, search for it to see if it is already in Directory to avoid duplication.
Visit our Get Posted page to learn about what organization's are eligible for inclusion in the Directory and to submit your organization for addition.
Notice
Before submitting your organization, search for it to see if it is already in Directory to avoid duplication.
Visit our Get Posted page to learn about what organization's are eligible for inclusion in the Directory and to submit your organization for addition.
If you are a Victim of Crimes Act (VOCA) subgrantee,* you may update your organization's information using the OVC Performance Measurement Tool. Any updates that you make will be automatically added to the Directory the next time we pull monthly updates from the Performance Measurement Tool.
If your agency does not receive VOCA funds, contact the OVC Response Center at:
- Phone: 800-851-3420 or 202-836-6998 (TTY 301-240-6310)
- Email: askovc@ncjrs.gov
Please include the full name of your organization as it is listed in the Directory and include details about the update(s) you wish to make.
* VOCA subgrantees are organizations that receive VOCA assistance funds from the state agency that manages the VOCA-funded victim assistance program.
If you are a Victim of Crimes Act (VOCA) subgrantee,* you may update your organization's information using the OVC Performance Measurement Tool. Any updates that you make will be automatically added to the Directory the next time we pull monthly updates from the Performance Measurement Tool.
If your agency does not receive VOCA funds, contact the OVC Response Center at:
- Phone: 800-851-3420 or 202-836-6998 (TTY 301-240-6310)
- Email: askovc@ncjrs.gov
Please include the full name of your organization as it is listed in the Directory and include details about the update(s) you wish to make.
* VOCA subgrantees are organizations that receive VOCA assistance funds from the state agency that manages the VOCA-funded victim assistance program.
Yes. If your organization offers shelter/safe house services, the Directory will not display your street address. If you have other confidentiality concerns, you may include a P.O. Box number in the street address field.
Yes. If your organization offers shelter/safe house services, the Directory will not display your street address. If you have other confidentiality concerns, you may include a P.O. Box number in the street address field.
Contact Information
If you have questions about the Directory, please contact the OVC Response Center at:
- Phone: 800-851-3420 or 202-836-6998 (TTY 301-240-6310)
- Email: askovc@ncjrs.gov
Related Links
The OVC website also offers additional resources for crime victims and victim service providers: