U.S. flag

An official website of the United States government, Department of Justice.

Innovative Practices for Victim Services: Report From the Field

NCJ Number
Date Published
December 2014
20 pages

This Office of Justice Programs, Office for Victims of Crime (OVC) e-bulletin provides brief descriptions of some of the innovative practices used by Victims of Crime Act of 1984 (VOCA) victim assistance and compensation programs.


The Crime Victims Fund, established by the Victims of Crime Act of 1984 (VOCA), is a major funding source for victim services throughout the Nation. VOCA victim assistance grants are awarded annually to local community-based organizations and public agencies that provide services directly to victims of crime. VOCA compensation grants are awarded to all states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands to supplement state funds for reimbursing victims of violent crimes for out-of-pocket expenses that result from the crime. This e-bulletin comprises information collected during visits to VOCA assistance and compensation programs in 25 states representing a diverse mix of geographic locations, sizes, population demographics, and service delivery models. It draws on the firsthand experiences of state administrators and program staff in responding to victims' needs, addressing gaps in services, and promoting awareness of crime victims' rights. It is designed to spark dialogue among states and localities and encourage them to replicate these innovative practices.

Date Published: December 1, 2014