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Information technology

iMPRoVE (Measures for Providers Responding to Victimization Experiences) (link is external)

This easy-to-use tool can help organizations serving crime victims and survivors to measure service quality and outcomes. Use this free platform to collect, understand, and analyze the ways your program affects those you serve. RTI International and its partners manage the iMPRoVE project with support from OVC, the National Institute of Justice, and the Office on Violence Against Women.

Tech Safety App Version 2.0 Launched

View the updated mobile app, which provides survivors and advocates with information on safety and privacy, how technology can be misused, and what survivors can do about technology abuse.

New Publication on Using Technology to Communicate with Victims


Video calls, web chats, and other forms of virtual communication have become mainstream and offer opportunities to enhance victim services delivery. However, using technology to effectively communicate with victims and witnesses requires more than choosing the right software.

A new publication is available to help law enforcement-based victim service providers assess their readiness to use virtual communication technologies. Establishing or Enhancing Law Enforcement-Based Victim Services(link is external)...

Understanding the Effects of the Pandemic for Domestic Violence Victims

November 2021

Hear from Federal Government representatives, researchers, and service providers about how COVID-19 has impacted the occurrence of domestic violence across the country as they cover—

  • an analysis of domestic violence calls,
  • the inequities experienced by underserved populations, and
  • the challenges service providers experienced and their innovative responses to help those in need.

OVC and the Office on Violence Against Women hosted this webinar on Friday, October 29, 2021.

Review the YouTube Terms of Service(link is external) and the Google Privacy Policy(link is external)

Use of Technology

Discover publications, resources, and other information about using technology in crime victim services.

Cyber Civil Rights Initiative (link is external)

This organization provides victims of intimate image abuse (nonconsensual intimate image sharing), and other forms of online abuse with support and referral services. Contact their toll free Image Abuse Helpline hotline at 844-878-2274. The Initiative also offers information for policymakers, attorneys, and others to help them understand and combat image-based sexual abuse.

Mobile Apps for Crime Victims and Providers Compiled by OVC

This section of the OVC site contains a list of free apps that provide information, support, and resources about various types of victimization. These apps were created by government agencies and non-profit organizations, and some apps were developed with funding support from OVC.

Agencies’ Use of Technology: Best Practices & Policies Toolkit (link is external)

This resource provides guidance for domestic violence programs, sexual assault crisis centers, and victim service agencies on best practices to help maintain the safety and security of crime victims and their personal information. It was produced by the National Network to End Domestic Violence's Safety Net Project, which develops resources and information on the use of technology for survivors and the agencies that support them.