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Good Samaritans Volunteers Helping Victims Program Handbook and Training Guide
Top navigation About This Guide Message From the Director Acknowledgments About the Authors Related Links
Photo: Man and woman looking out of a broken window.

Publication Date: April 2009

minus iconFilling a Void—Origins of the Program
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minus iconVolunteers: Recruiting,
Screening, and Training

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Module 2: The Victim Experience
minus iconModule 3: Basic Skills for Volunteers
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Module 2: The Victim Experience

Helping Crime Victims

Many victims suffer greatly as a result of a crime. The suffering could be financial, but often it is emotionally devastating as well.

Crime victims' normal equilibrium is disturbed by this stressful event (TRAUMA); they go through an emotional reaction process (CRISIS); and after a period of resolution, they return to their normal equilibrium (RECOVERY).

If individuals suffer too much stress from a single trauma or from too many small traumas in a short time, then they may not be able to pass through the crisis period and complete their recovery.

This is where a crisis intervention comes in—the counselor provides the necessary external support and assistance to help a victim in crisis regain his or her equilibrium.

To accomplish this, a Good Samaritan must understand the stages and nature of trauma.

Moreover, a Good Samaritan must have a keen understanding of his or her own motives and capabilities.