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Law enforcement

New Publication on Using Technology to Communicate with Victims


Video calls, web chats, and other forms of virtual communication have become mainstream and offer opportunities to enhance victim services delivery. However, using technology to effectively communicate with victims and witnesses requires more than choosing the right software.

A new publication is available to help law enforcement-based victim service providers assess their readiness to use virtual communication technologies. Establishing or Enhancing Law Enforcement-Based Victim Services...